Consultation

In addition to offering courses, The Dementia Training Company is pleased to offer a variety of consultation services, including our brand new Dementia Care Settings Audit Service:

Dementia Care Settings Audit

This is designed to assess and measure the effectiveness of the Care Setting in meeting the needs of people living with dementia (residents), their relatives and friends and staff within the Care Setting.

The audit contains a set of measures which are designed to measure the following:

The impact of the physical environment of the Care Setting on the lived experience of residents, their relatives, staff and visitors.
The impact of staff behaviour on their sense of well-being as well as the well-being of residents and their relatives.
The range, availability and purpose of activities to support residents.
The dining experience of residents

The outcome of each measure can be used to identify:

Areas of good practice
Areas of development required
Further outcomes that can be measured in the future
Evidence of the application by staff of learning and development activities in care practice

These measures are as follows:

Completion of the Dementia Care Settings Audit Tool

On completion of the Dementia Care Settings Audit Tool, the auditor will present a completed report with observations, outcomes and recommendations. The process is designed to be a positive experience and used to identify, reflect and share areas of good practice.

For more information on this tool, please contact us through our ‘Contact Us’ page.

Dementia Care Mapping

As trained Dementia Care Mappers, using the University of Bradford DCM registered tools, the auditor/s are able to access and use the DCM data collation results documents to carry out a Dementia Care Map and to analyse the results of the map and create a results spreadsheet for the group and individual residents.

Psychologists Tom Kitwood and Kathleen Bredin at the University of Bradford developed Dementia Care Mapping in the early 1990’s. They designed an observational tool that looked at the care of people living with dementia from the viewpoint of the person living with dementia. These results can assist with the development of person-centred care.

The method itself draws on a value-base of respecting personhood. It is possible that people living with dementia, despite their disabilities, can experience a sense of well-being.

Dementia Care Mapping can provide Care Settings with a unique opportunity to see care from the perspective of the person living with dementia. This in turn, can help to establish how person centred the delivery of care is.

By delivering person centred care consistently and continuously for people living with dementia, the care setting will have evidence that they are meeting CQC Fundamental Standards: Person centred Care, Dignity & Respect, Consent, Safety, Food & Drink, Complaints, Safeguarding from abuse and Fit and Proper Staff.

For more information on this, please contact us through our ‘Contact Us’ page.

Supervision Skills Development Tool

This tool will help support your team with carrying out observational supervision.

We have developed this tool to help to promote reflective practice and contributes to professional development. It enables the supervisor to focus on all aspects of care practice and should include opportunities to identify how the supervisee engages with service users and how they demonstrate their knowledge of person-centred care practice.

SCIE (Social Care Institute for Excellence) recommends that the frequency of supervision of social care staff should take place at between two and six-weekly intervals for front-line workers and at weekly intervals for newly-qualified workers.

We recommended that this should be factored into the structured annual supervision process. We would also recommend that approximately every fourth supervision should be an observational supervision (depending on the frequency of supervisions adopted by the care setting, each supervisee should receive between two to four observation supervisions per year).

For more information on this tool, please contact us through our ‘Contact Us’ page.

Appraisal Tool

This tool will help support your team with carrying out Annual observational appraisals.

We have developed this tool to help to promote reflective practice and contributes to professional development. It enables the Line Manager to focus on all aspects of care practice and should include opportunities to identify how the Member of staff engages with service users and how they demonstrate their knowledge of person-centred care practice.

Observational Appraisals should be factored into the structured annual supervision process. We would suggest that a significant part of the annual appraisal process should be include observational appraisal.

For more information on this tool, please contact us through our ‘Contact Us’ page.