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In addition to offering courses, The Dementia Training Company is pleased to offer a variety of consultation services, including our brand new Dementia Care Settings Audit Service:

Dementia Care Settings Audit

This is designed to assess and measure the effectiveness of the Care Setting in meeting the needs of people living with dementia (residents), their relatives and friends and staff within the Care Setting.

The audit contains a set of measures which are designed to measure the following:

  • The impact of the physical environment of the Care Setting on the lived experience of residents, their relatives, staff and visitors.
  • The impact of staff behaviour on their sense of well-being as well as the well-being of residents and their relatives.
  • The range, availability and purpose of activities to support residents.
  • The dining experience of residents

The outcome of each measure can be used to identify:

  • Areas of good practice
  • Areas of development required
  • Further outcomes that can be measured in the future
  • Evidence of the application by staff of learning and development activities in care practice

These measures are as follows:

Completion of the Dementia Care Settings Audit Tool

On completion of the Dementia Care Settings Audit Tool, the auditor will present a completed report with observations, outcomes and recommendations. The process is designed to be a positive experience and used to identify, reflect and share areas of good practice.

For more information on this tool, please contact us through our ‘Contact Us’ page.

 

Dementia Care Mapping          

As trained Dementia Care Mappers, using the University of Bradford DCM registered tools, the auditor/s are able to access and use the DCM data collation results documents to carry out a Dementia Care Map and to analyse the results of the map and create a results spreadsheet for the group and individual residents.

Psychologists Tom Kitwood and Kathleen Bredin at the University of Bradford developed Dementia Care Mapping in the early 1990’s.  They designed an observational tool that looked at the care of people living with dementia from the viewpoint of the person living with dementia.  These results can assist with the development of person-centred care.

The method itself draws on a value-base of respecting personhood.  It is possible that people living with dementia, despite their disabilities, can experience a sense of well-being. 

Dementia Care Mapping can provide Care Settings with a unique opportunity to see care from the perspective of the person living with dementia. This in turn, can help to establish how person centred the delivery of care is.

By delivering person centred care consistently and continuously for people living with dementia, the care setting will have evidence that they are meeting CQC Fundamental Standards: Person centred Care, Dignity & Respect, Consent, Safety, Food & Drink, Complaints, Safeguarding from abuse and Fit and Proper Staff.

For more information on this, please contact us through our ‘Contact Us’ page.

 

Supervision Skills Development Tool

This tool will help support your team with carrying out observational supervision.

We have developed this tool to help to promote reflective practice and contributes to professional development. It enables the supervisor to focus on all aspects of care practice and should include opportunities to identify how the supervisee engages with service users and how they demonstrate their knowledge of person-centred care practice.

SCIE (Social Care Institute for Excellence) recommends that the frequency of supervision of social care staff should take place at between two and six-weekly intervals for front-line workers and at weekly intervals for newly-qualified workers.

We recommended that this should be factored into the structured annual supervision process. We would also recommend that approximately every fourth supervision should be an observational supervision (depending on the frequency of supervisions adopted by the care setting, each supervisee should receive between two to four observation supervisions per year).

For more information on this tool, please contact us through our ‘Contact Us’ page.

 

Appraisal Tool

This tool will help support your team with carrying out Annual observational appraisals.

We have developed this tool to help to promote reflective practice and contributes to professional development. It enables the Line Manager to focus on all aspects of care practice and should include opportunities to identify how the Member of staff engages with service users and how they demonstrate their knowledge of person-centred care practice.

Observational Appraisals should be factored into the structured annual supervision process. We would suggest that a significant part of the annual appraisal process should be include observational appraisal.

For more information on this tool, please contact us through our ‘Contact Us’ page.

 

Physical Environment Measure

The content of this measure is based on current best practice in providing enabling environments for people with dementia and draws from expertise across the field including: The University of Stirling, Alzheimer’s Society (publication: ‘Guide to the dementia care environment’) and The Kings Fund.

There are some key features that can be applied to the environment to help the person with dementia to be able to live well, experiencing as little disability and as much independence in function and social opportunity as possible. These features require an understanding of the impact of dementia and the likely impairments that people living with dementia may experience. By acknowledging these impairments links can be made to create optimum physical and social environments.

The completion of the physical environment measure will aim to establish whether the key features are present in the Care Setting whether all staff understand their purpose and how these are used to enable residents to live well.

By providing an enabling physical environment for individuals living with dementia, the care setting will have evidence that they are meeting CQC Fundamental Standards: Person-centred Care, Dignity & Respect, Safety, Safeguarding from abuse and Premises and Equipment.

For more information on this tool, please contact us through our ‘Contact Us’ page.

 

Working in partnership for Person Centred Dementia Care: Managers and Leaders discussion

This measure is designed to enable the Management and Leadership Team to reflect on how well the whole Care Setting team is using approaches and practices which evidence a person-centred approach toward residents, their relatives, visitors and staff.

This should highlight and provide an opportunity for the Managers and Leaders of individual Care Setting to focus on how they inspire and influence culture change in their care setting.

The outcome of this measure will establish how learning and development interventions have been supported and implemented by the Management team within the Care Setting to foster a person-centred culture of care which values and includes all of its residents, their relatives, visitors and its staff members.

By ensuring a person-centred culture of care for individuals living with dementia, their relatives and staff, the care setting will have evidence that they are meeting CQC Fundamental Standards: Person-centred care, Dignity and respect, Consent, Safety, Safeguarding from abuse, Food and drink, Premises and equipment, Complaints, Good governance, Staffing, Fit and proper staff, Duty of candour, Display of ratings

For more information on this tool, please contact us through our ‘Contact Us’ page.

 

The Dining Experience

This measure will aim to establish how it feels ‘to dine’ in the Care Setting.

By providing person centred, meaningful and enjoyable dining experiences for an individual with dementia, the care setting will have evidence that they are meeting CQC Fundamental Standards: Person-centred care, Dignity and respect, Safeguarding from abuse, Food and drink, Complaints, Staffing and Fit and proper staff

For more information on this tool, please contact us through our ‘Contact Us’ page.

 

The Activity Experience

This measure will require a randomised sample review of residents Life History information, Support Plans, Activity Programme and ‘PAL Profile’ (if used) or equivalent is completed.

The outcome of this measure will aim to establish how staff are providing meaningful engagement opportunities for residents within an ‘activity based’ model of care within the Care Setting.

By providing an ‘activity based’ model of care for individuals living with dementia, the care setting will have evidence that they are meeting CQC Fundamental Standards: Person-centred care, Dignity and respect, Consent, Safety, Safeguarding from abuse, Food and drink, Premises and equipment, Staffing and Fit and proper staff

For more information on this tool, please contact us through our ‘Contact Us’ page.

 

Focus Group Discussions

This element of the audit will involve the auditor facilitating three semi structured interviews with three focus groups.

These Focus Groups (Residents, Relatives/friends and Staff) will provide an opportunity for all stakeholders to reflect on and share their thoughts on the experience of living, visiting and working in the Care Setting and comment on any care practices and approaches adopted in the care setting.

The outcome of these discussions will aim to establish how person centred all stakeholders believe the experience of living within the Care Setting is. They will also be used to measure the reliability of the outcomes of the other measures used and results obtained.

For more information on this tool, please contact us through our ‘Contact Us’ page.

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